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What good care looks like (equity-centred)

A practical lens for assessing cultural safety, power, and harm risks, built for institutions and individuals.

Summary

Good care is not only clinically competent. It is culturally safe, power-aware, and designed to reduce harm. This resource helps you evaluate whether a service, pathway, or provider is likely to be safe and effective for the people it intends to serve.

Who this is for

Funders, institutional partners, service leaders, and community members evaluating services or pathways.

Who it may miss

Contexts requiring specialized clinical guidance or Indigenous-led protocols. Partner with community experts.

Practical checklist

  • Is the approach trauma-informed and explicit about cultural safety?
  • How does the service handle power, consent, and confidentiality?
  • What are the known barriers (language, cost, access, mistrust) and how are they addressed?
  • Is there a clear pathway for feedback, repair, and accountability?

Want to implement this as a training?

We can deliver a tailored session for your institution and provide a companion toolkit.