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Equity-centred referral pathways (for institutions)

A starter toolkit for employers, universities, and healthcare teams to improve referral quality and reduce drop-off.

What this toolkit includes

  • Referral quality checklist (what to include, what to avoid)
  • Warm handoff scripts and consent language
  • Follow-up workflow to reduce drop-off

What systems should change

Move from one-size-fits-all referrals to pathways that account for cultural safety, choice, privacy concerns, and the real barriers people face.

Implementation support

We can facilitate a pathway redesign workshop and deliver a companion training.